Employee Assistance Program (EAP) for Australian Workplaces
An evidence-based Employee Assistance Program supporting employees, leaders, and organisations with confidential psychological support, critical incident response, and psychosocial risk management solutions.
Pay-for-use only. No wasted subscription. Psychologist delivered.
What Is an Employee Assistance Program?
An Employee Assistance Program (EAP) is a confidential workplace support service that helps employees and managers address personal and work-related issues that impact mental health, performance, and safety at work.
Get Mentally Fit’s EAP is delivered by qualified organisational psychologists and designed to support:
- Employee wellbeing and mental health
- Early intervention and prevention
- Leadership decision-making
- Psychosocial risk management obligations
Unlike less personalised Employee Assistance Programs, our approach is practical, workplace-focused, and aligned with a business’ Australian WHS obligations.
Why an EAP Matters for Employers
An effective EAP helps organisations meet their duty of care while supporting employees early — before issues become costly.
Australian organisations are under increasing pressure to manage:
- Workplace stress, burnout, and prevention
- Psychological safety risks
- Psychosocial hazards under WHS legislation
- Performance and retention challenges
Without access to a structured Employee Assistance Program, these issues often escalate into absenteeism, conflict, psychological injury claims, and compliance exposure.
Why Choose Get Mentally Fit as Your EAP Provider?
Three things that set our Employee Assistance Program apart from large, impersonal EAP providers.
Designed for Australian Workplaces & SMEs
Built for businesses without large HR or internal wellbeing teams. Flexible EAP for established or growing businesses that need top tier support without the complexity and expense of an enterprise-scale service.
Practical, Confidential & Business-Focused
A professional, immediate, more affordable pay-for-use only service. Critical incident supports included - talk to the Principal Psychologist. No wasteful subscriptions or bells & whistles.
Delivered by Experienced Organisational Psychologists
Senior psychologist support for your team, resolving common and more complex issues faster. Not call-centre operators — registered professionals with organisational expertise.
Add comparison table - inclusions
Wellbeing Check or Assessment & Critical Incident Response
GMF's EAP includes added confidential &/or non-confidential interventions. These on-demand services intervene early in emerging or high-risk situations, to support complex psychological or workplace challenges, strengthening your psychosocial risk management.
Well Check
A non-confidential, employer-initiated, service providing early intervention and recovery support for at-risk employees experiencing psychological distress. Practical, immediate, psychologist-led help and reporting.
Wellbeing Assessment
A psychologist-led assessment supporting early intervention and appropriate support actions in high-risk workplace situations. Provides structured recommendations for employers.
Critical Incident Response
Timely, psychologist-led support providing immediate guidance to individuals and teams following workplace critical incidents. Reduces impact from traumatic events while meeting duty of care obligations.
TRUSTED BY LEADING AUSTRALIAN ORGANISATIONS
What Our Clients Say
Employee Assistance Program Common Questions
Clear answers on how our EAP works, what it costs, and how it can support your WHS obligations and productivity.
What is an Employee Assistance Program (EAP)?
An Employee Assistance Program (EAP) is a workplace wellbeing service that provides confidential counselling and psychological support to employees. EAP services are designed to help staff manage personal or work-related challenges such as stress, anxiety, workplace conflict, burnout, or major life changes. For organisations, EAPs are part of a broader workplace mental health strategy aimed at improving employee wellbeing, reducing absenteeism, and supporting a psychologically safe workplace.
Is an Employee Assistance Program mandatory in Australia?
An EAP is not specifically mandated under Australian law. However, under WHS legislation, all PCBUs have a duty to manage psychosocial risks in the workplace. An EAP is recognised as a lower-order control measure within the hierarchy of controls for psychosocial hazards. While an EAP alone does not constitute compliance, it is an important component of a broader psychosocial risk management approach.
How does an Employee Assistance Program work?
When an organisation engages Get Mentally Fit's EAP, employees and managers gain access to confidential counselling sessions with a registered psychologist. Sessions can be conducted via phone, video, or in-person depending on location. Our pay-per-use model means you only pay for sessions used — no retainers, no lock-in contracts. Employees self-refer or are referred by managers, and all sessions are confidential within professional and legal obligations.
What are the benefits of an Employee Assistance Program for employers?
An effective EAP helps employers by providing early intervention before personal or workplace issues escalate into absenteeism, claims, or grievances. Key benefits include reduced presenteeism and absenteeism costs, improved employee engagement and retention, support for managers handling complex people situations, demonstration of duty of care under WHS obligations, and organisational intelligence through de-identified usage reporting that identifies systemic psychosocial risk themes.
How much does an Employee Assistance Program cost?
Get Mentally Fit operates a pay-per-use EAP model, which means you only pay for sessions actually used by your employees. There are no lock-in contracts, retainer fees, or per-head charges. This makes our EAP particularly cost-effective for small to medium Australian businesses that don't want to commit to expensive annual contracts with large providers. Contact us for a tailored quote based on your organisation's size and needs.
Is an EAP confidential?
Yes. All EAP counselling sessions with Get Mentally Fit are confidential. As registered psychologists, we are bound by the Psychology Board of Australia's Code of Ethics and the Australian Privacy Principles. Information shared in sessions is not disclosed to employers unless there is a risk of harm to the individual or others, or where required by law. Employers receive de-identified usage insights only, with employee consent where applicable.
Who can access the Employee Assistance Program?
All employees of the subscribing organisation can access the EAP, including full-time, part-time, and casual staff. Many organisations also extend EAP access to immediate family members. Managers can access the Manager Assist service for guidance on supporting team members or managing complex people situations. Access is via self-referral, manager referral, or HR referral.